Shipping

We endeavour to ensure that all orders received and paid for are shipped within 5 working (excludes turntables as these are on a ‘made to order basis’) days due to some items being laser cut upon your order (Except during Saturday’s, Sunday’s and Public and/or Company holidays, when the 1st available working day will be used).

Items that are out of stock will be notified to you ASAP.

You will receive an email as your order progresses.

Delivery Schedule

Whilst we use our best endeavours to ship your order as above, speed shall not be of the essence unless specified as such in writing at the time of order. We shall not be held liable for damage or loss of items once placed in the care of our delivery agent, however caused. Railway Laser Lines shall not be liable for loss or damage to shipments that are selected at the time of checkout by the customer to ship via an uninsured service. In the event of loss or damage to uninsured shipments, Railway Laser Lines shall not be held responsible for any financial, material or peripheral loss, but will provide on a best efforts basis reasonable assistance to the customer by providing information on means and method of shipment if required.

Back Orders

If your item is not in stock, we will back order for you. Your order will be treated as confirmed and payment will be taken. If for any reason we are unable to supply an item we will refund your payment.