Terms and conditions

This web site is owned and operated by Railway Laser Lines. If you have any suggestions or comments or if you need to contact us, please email us using the link on the web sitepage or use the details below.

Our Contact details: Railway Laser Lines

Address: 33 Four Acre Meadow, Bridgwater, Somerset TA6 3UP

Phone: 07918 090139

Email: enquiries@railwaylaserlines.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our online shop and add any items that you wish to buy into your shopping cart. After you have finished your selection, click ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept card payments through Paypal. All prices are quoted in Pound sterling. Place your order and your card company will convert the transaction to your own currency.

We accept most Debit and Credit Cards through Paypal. We do not accept American Express.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us immediately by email to sales@railwaylaserlines.co.uk and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping

We endeavour to ensure that all orders received and paid for are shipped within 5 working (excludes turntables as these are on a ‘made to order basis’) days due to some items being laser cut upon your order (Except during Saturday’s, Sunday’s and Public and/or Company holidays, when the 1st available working day will be used).

Items that are out of stock will be notified to you ASAP.

You will receive an email as your order progresses.

Delivery Schedule

Whilst we use our best endeavours to ship your order as above, speed shall not be of the essence unless specified as such in writing at the time of order. We shall not be held liable for damage or loss of items once placed in the care of our delivery agent, however caused. Railway Laser Lines shall not be liable for loss or damage to shipments that are selected at the time of checkout by the customer to ship via an uninsured service. In the event of loss or damage to uninsured shipments, Railway Laser Lines shall not be held responsible for any financial, material or peripheral loss, but will provide on a best efforts basis reasonable assistance to the customer by providing information on means and method of shipment if required.

Back Orders

If your item is not in stock, we will back order for you. Your order will be treated as confirmed and payment will be taken. If for any reason we are unable to supply an item we will refund your payment.

Credit Card Security

We store and process all customer data in accordance with the current legal requirements of the United Kingdom Data Protection Act.

Guarantee

Disclaimer of warranties and Limitation of Liability

This site is provided by Railway Laser Lines on an “as is” and “as available” basis. Railway Laser Lines makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Railway Laser Lines disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Railway Laser Lines does not warrant that this site, its servers, or e-mail sent from Railway Laser Lines are free of viruses or other harmful components. Railway Laser Lines will not be liable for any damages of any kind arising from the use of this site, inclusive or/from the usage of goods purchased, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Reaching Us

If you need to reach us, please email us using the link on the website page, alternatively, you can call on 07918 090139 or email: enquiries@railwaylaserlines.co.uk

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affects your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.